We ship all our collectables in secure cardboard boxes or secure high quality envelopes. Our parcels are dispatched using Royal Mail. The shipping price is clearly displayed during the checkout process and is calculated on weight, value and size of item. Larger items will be dispatched using Parcelforce. Parcels sent to EU countries and far off lands are dispatched using International Standard (formerly Airmail) estimated delivery times of 5 to 7 days.
Goods will only be accepted for return if they have been damaged in the postal system. You must advise use within 3 working days of receipt of your goods. Working days are days other than a Weekend, Bank Holiday or Public Holiday. Goods must reach us within 14 days of their receipt by you in their original packaging and outer packaging supplied by us (required by Royal Mail). The customer must pay for the return postage and obtain a suitable proof of posting. You are solely responsible for the goods being returned. Goods must be returned in the same re-sellable condition they were originally dispatched in. We highly recommend an insured Carrier Service if goods are of a greater value than £20.00 (Above Royal Mail compensation Level). We regret beyond this time we may be unable to process your claim.